They have told me that the 3 changes to your driving test date rule is to 'prevent abuse by some customers'. The good news is, that this rule is under review, so watch this space.
They've also agreed to my recommendation to make it clearer that you are only allowed to change your driving test date three times.
They have updated their website to make the three change limitation clear. It now reads:
You can only change your test three times - after that, you need to cancel your test and book a new one.This is sure to make things a lot clearer for learners. Lots of the users of our service to find driving test cancellations have been caught out by this rule in the past.
0 comments:
Post a Comment